Terms of Service

Welcome to Chamak! These Terms of Service ("Terms") govern your use of our website located at chamak.co.uk (the "Site") and any related services provided by Chamak ("we," "us," or "our"). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Acceptance of Terms

By accessing or using the Site, you affirm that you are at least 18 years old or have reached the age of majority in your jurisdiction and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such modifications will constitute your acknowledgment of the modified Terms and agreement to abide and be bound by the modified Terms.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • In any way that violates any applicable national or international law or regulation.
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent.
  • To impersonate or attempt to impersonate Chamak, a Chamak employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm Chamak or users of the Site or expose them to liability.

4. Accounts and Registration

To access certain features of the Site, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

5. Product Information and Availability

We strive to ensure that the information on the Site is accurate, complete, and current. However, we do not guarantee that the information is accurate, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

6. Pricing and Payment

All prices on the Site are listed in GBP (British Pounds Sterling) and include VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment must be made at the time of purchase via our accepted payment methods.

7. Shipping and Delivery

We will make every effort to deliver your order within the estimated timeframes; however, we are not responsible for any delays caused by circumstances beyond our control. You will be responsible for paying any additional taxes, duties, or customs fees imposed by the destination country.

8. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, please refer to our Return Policy [link to your return policy page] for information on returns and refunds.

9. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Chamak or its content suppliers and protected by international copyright laws. Unauthorized use of any content on the Site may violate copyright, trademark, and other laws.

10. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Chamak, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or these Terms.

11. Indemnification

You agree to indemnify, defend, and hold harmless Chamak, its affiliates, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses arising from or related to your use of the Site or any breach of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in England for the resolution of any disputes arising out of or relating to these Terms or the Site.

13. Contact Information

If you have any questions about these Terms, please contact us at:


All products are sold according to different sizing. As sizes vary between designers, for a hassle free shopping experience we have provided each designer’s size chart separately that you can easily find on every product’s page.

We have made every possible effort to display the colors of the products accurately. However, the possibility of difference between the actual color and the display color might exist because of various types of screens & displays.

At CHAMAK.co.uk, we pride ourselves on offering a curated selection of premium-quality Pakistani and Indian fashion that embodies the rich cultural heritage of South Asia. Our collection features authentic apparel and accessories handpicked for their intricate artistry, vibrant colors, and timeless elegance, setting us apart as the ultimate destination for fashion enthusiasts.

We have established special relationships with esteemed brands such as Ramsha, Nishat, Gul Ahmed, Maria B, Al Karam, and many more, allowing us to source our dresses directly from the manufacturers. This direct collaboration ensures that each garment embodies the essence of craftsmanship and authenticity that these brands are renowned for, guaranteeing the highest quality products for our customers.

Yes, We currently offer shipping countrywide! You can explore our captivating collection of South Asian fashion with ease and convenience, knowing that we'll deliver your order directly to your doorstep.

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return eligible items within 7 days of delivery for a refund or exchange. Please refer to our Returns & Exchanges policy for more details.

Currently, we do not offer customization or made-to-order services. However, we continually update our collection with the latest trends and styles to provide our customers with a diverse and captivating range of options to choose from.

Our customer support team is here to assist you with any queries or concerns you may have. You can reach us via email at contact@chamak.co.uk form on our website. We strive to respond promptly to all inquiries and provide the best possible assistance to our customers.

To stay informed about the latest arrivals, promotions, and exclusive offers, we encourage you to subscribe to our newsletter. You can sign up on our website to receive regular updates directly to your inbox and be the first to know about exciting new additions to our collection.