Delivery & Returns

Delivery

At CHAMAK Boutique UK, we are pleased to offer complimentary delivery on all orders within the United Kingdom. While we strive to deliver your orders swiftly, please allow up to 2-3 days for delivery. Most orders are fulfilled within 48 hours. To ensure the secure delivery of your items, we utilize fully tracked delivery services. Please note that our courier may require a signature upon delivery for added security and peace of mind. Once your order is dispatched, you will receive confirmation along with tracking details to monitor the progress of your delivery.

Returns & Refunds

Your satisfaction is our priority, and we want you to shop with confidence. Therefore, we offer a generous 14-day returns policy starting from the day you receive your parcel. We understand that sometimes items may not meet your expectations. However, please note that we cannot accept returns for items that have been washed or altered in any way. To be eligible for a return, the product must be unused and in its original condition, akin to new.

For your convenience, we recommend using a recorded delivery method when returning items to us. You will be responsible for covering the return shipping costs. Rest assured, all our products undergo thorough inspection and bear the appropriate brand logos and markings to ensure authenticity.

Upon receipt of your returned item, we will process your refund within 3-4 days.

Contact Us

If you have any questions or require further assistance regarding our delivery and returns policy, please feel free to contact us at contact@chamak.co.uk. We are here to help.

FAQs

All products are sold according to different sizing. As sizes vary between designers, for a hassle free shopping experience we have provided each designer’s size chart separately that you can easily find on every product’s page.

We have made every possible effort to display the colors of the products accurately. However, the possibility of difference between the actual color and the display color might exist because of various types of screens & displays.

At CHAMAK.co.uk, we pride ourselves on offering a curated selection of premium-quality Pakistani and Indian fashion that embodies the rich cultural heritage of South Asia. Our collection features authentic apparel and accessories handpicked for their intricate artistry, vibrant colors, and timeless elegance, setting us apart as the ultimate destination for fashion enthusiasts.

We have established special relationships with esteemed brands such as Ramsha, Nishat, Gul Ahmed, Maria B, Al Karam, and many more, allowing us to source our dresses directly from the manufacturers. This direct collaboration ensures that each garment embodies the essence of craftsmanship and authenticity that these brands are renowned for, guaranteeing the highest quality products for our customers.

Yes, We currently offer shipping countrywide! You can explore our captivating collection of South Asian fashion with ease and convenience, knowing that we'll deliver your order directly to your doorstep.

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return eligible items within 7 days of delivery for a refund or exchange. Please refer to our Returns & Exchanges policy for more details.

Currently, we do not offer customization or made-to-order services. However, we continually update our collection with the latest trends and styles to provide our customers with a diverse and captivating range of options to choose from.

Our customer support team is here to assist you with any queries or concerns you may have. You can reach us via email at contact@chamak.co.uk form on our website. We strive to respond promptly to all inquiries and provide the best possible assistance to our customers.

To stay informed about the latest arrivals, promotions, and exclusive offers, we encourage you to subscribe to our newsletter. You can sign up on our website to receive regular updates directly to your inbox and be the first to know about exciting new additions to our collection.